Note:

If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.

Our Guarantee

If you choose express shipping, please remember to leave your contact number, this is required for express shipping

If you are not 100% satisfied with the quality of your purchase from Shinside, you can return or exchange your items within 30 days from the delivered date.

Request:

• 1. Items received within 30 days from the delivered date.

• 2. Items received unused, undamaged and in original package.

• 3. Return shipping fee is paid by buyer

Feedback

1. If you are satisfied with our products and services, please leave us positive feedback and 5 stars,and 5 stars for the detailed rating of your order.Once you show us the screenshot of both 5 stars, we will give you DISCOUNT for your next order.  

2. If you share our product link on your SNS or Facebook, we will give you a gift or DISCOUNT for your next order.  

3. If you don't satisfied our porducts, pls contact us before you leave neutral (3 stars) or negative (1-2 stars) feedback. We guarantee we will 100% slove any problem for you.  

4. Please message to us before you prepare to leave the negative feedback or opening any dispute for the order .

Communication is the best way to solve the problems.