1.If you are not satisfied for any reasons, please email us before leaving neutral or negative feedback. We will try our best to solve the problem until you are satisfied. Certainly, we will leave a positive feedback to you and your kind help.  

2.If the items are delivered during holidays, the shipping date will be delayed. If you are unhappy as transport time is delayed, please don`t give us negative feedback for it, because this is not our fault. Please email us and we will communicate with the express company