Attentions：

If your original printhead is 11 or C4810A, C4811A, C4812A, C4813A, you can buy this for your printer.If not, Do not buy it. Any questions, please contact us for advice, thank you!

Shipment

1.All items will be shipped within 1-7days after receiving the payment.2.The cargo will be shipped by China post or ePacket. If need shipped by DHL,Fedex,EMS,UPS and TNT(about 3-8 days), Please let me know.3.It will take 15-60 working days to arrive your side.Different arrival areas, different logistics and delivery time, please update the actual logistics information as the standard!

Note

Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don't receive the item within thirty days, please contact us, and then we will help you track it.

After-sale service

1.If you have not received the goods at the appropriate time. Please contact us immediately and we will according to your request refunds or resends items to you as soon as possible.2. If you have any questions during use,plesse contact us ,and we promise to give you some technical guidance.  3.If there are any problems with our products  or the problem that technical guide can not solve , you may contact us within 7 days,we will not be refunded and we will resend or refund it directly.But please contact us before re-delivery or refund, and inform us of the problem, we will do our best to provide satisfactory solutions to you.

Feedback

1.We depend on our customer satisfaction to succeed.Therefore your feedback is extremely important to us.2.If you are satisfied with our items,please leave us active feedback.Your feedback is important to us and other customers! 3.Contact us before leaving any negative of neutral feedback.We will work with you to solve any problems.Thank you for your cooperation.