Commodity specification:

Lighting: LED / G4Material: aluminum + CrystalProcess: electroplating (black and other colors can be customized)Voltage: AC 90-265v (distribution voltage according to the address country of the order)Suitable for: stairs, bar, front desk, bedside, living room, bedroom, corridor, study, dining roomAdjustable height of suspension wire

matters needing attention:

First, about transportation1. We will send the package within 48-72 hours after receiving the payment. If you want to change the distributionAddress, please leave a message in the message or contact us at the sending address.2. We only ship to the confirmed order address. Please make sure your shipping / address / phone / code is correct before purchasing.3. We are not responsible for the wrong address or non delivery.4. For smooth and fast delivery, we can ship the goods to another express company / carrier. Our decision is final.5. The transit time is provided by the carrier, except weekends and holidays. Transport times may vary, especially during holidays.If you do not receive the order within 30-35 days after payment, please contact us. We will track your orderReply to you as soon as possible. Our goal is to make customers satisfied!6. If you encounter difficulties in the delivery process, you can negotiate with us and solve them in a legal way.7. We are not responsible for any of the following events, delays or other problems:Freight and any import charges shall be borne by the buyer. Second, about commodities1. After receiving the defective / damaged items in the package, please contact us and deal with them quickly. We put service first (packages may be damaged by couriers during transportation). We try our best to make the packing as good as possible.2. If we receive the package / product and give us a three-star rating without contacting us directly, we will not deal with any problems in the future.3. If the package is damaged or the goods are damaged during transportation, we will bear the responsibility and send new chandeliers or free replacement parts.4. There is no guarantee of artificial defects, such as damage or wear.5. you will have 3-5 days to contact us from the date of receiving the signed package. If you have more than 5 days to contact us, it will be deemed to have been used, and we will not refund you or replace the package.No exceptions! The cost of return shall be borne by the buyer. We will be responsible for the resend fee.6. All returned items must be in the original packaging. You must provide us with the shipment tracking number, the specific reason for the return and your order ID.7. After receiving the original status and packaging of the goods, we will return all the winning amount to you, including all components and accessories, including the components and accessories after the buyer and the seller cancel the transaction from aliexpress. Or you can choose to replace it.If the product does not meet the advertising requirements, we will bear all shipping costs.8. If you are not satisfied with the items received, please return them within 7 days for replacement or refund. Please contact me before returning.Third, about customer service1. If you have any questions, please contact us through aliexpress transaction manager or email. We are happy to help. Due to different time zones, the mail will be received or replied within 24 hours. If you have any questions before leaving any feedback, please send us a message, and we will reply and deal with it immediately after receiving the message.2. If you are satisfied with our products, please give us positive feedback and give us a detailed supplier 5-star DSR score, because this is very important to me. Thank you for your support and understanding.3. Due to our feedback and our pursuit, we will try our best to provide you with the best service. We maintain a high standard of excellence and strive to make our customers 100% satisfied!Campeggi official store, I wish you a happy shopping day at aliexpress.